Support: 4 Ways to Reach Us

We're in hundreds of retail stores like yours, nationwide.

You can contact J3 Point-of-Sale for support in the following ways:

1. Use J3 Online Support

For everyday support, call our support line at 877-445-7877. Our support representative will give you instructions on how to connect so we can assist you. This service is available from 7:00 AM to 7:00 PM EST or EDT for all support and 24/7 for emergency support.

We can also, with your permission, access your desktop to resolve any questions you might have about your problem. We have changed our method of accessing your computers, now using TeamViewer. This is a faster connection for you and for us.


2. Email Our Support Team

You can email us for support at

3. Call Us Toll-Free

You can call our Toll Free Support Line 1-877-445-7877.

4. Fax Us

You can fill out a Support Request Form and fax it to 1-419-562-7750.

J3 Point-of-Sale support vs. other POS software companies.

Many software companies charge maintenance fees and support fees for your software. These fees usually amount to several hundreds of dollars a month and thousands of dollars every year.
With J3's License / Support / Maintenance / Upgrade Package, maintenance and support fees are kept at a minimum because all of our clients run on the same software version rather than multiple versions of our product. This guarantees that your software will be the most up-to-date version that we produce.

In the J3 Point-of-Sale Maintenance Agreement, you receive all upgrades to the POS software as part of your support charge. The Maintenance option can be chosen monthly, quarterly, semi-annually, or annually. The fee includes support on all J3's Point-of-Sale Software.


Get all the details. Call us today!


or email us at

Tradeshows & Events

2017 NACS Show

Booth #3674
October 17-20, 2017
McCormick Place
Chicago, IL

House-Hasson Market

October 26-28, 2017
Sevierville Events Center
Sevierville, TN

The Hardware Conference

December 8-10, 2017
Sawgrass Marriott Golf Resort & Spa
Ponte Verda Beach, FL

Orgill Dealer Market – Spring 2018 Orlando

February 22-24, 2018
Orange County Convention Center
Orlando, FL

M-PACT (Midwest Petro & Conv Tradeshow)

March 14 & 15, 2018
Indianapolis Convention Center
Indianapolis, IN

Blish-Mize Spring Customer Buying Market

March 23-24, 2018
Overland Park Convention Center
Overland Park, KS

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Is J3 Point of Sale software right for your business?

We help a variety of retail businesses manage their inventories.

J3 Point-of-Sale is ideally suited for any retail business that wants to increase their profits and manage their inventory.

If you have 3,000-300,000 SKU's in your database, then J3 Point-of-Sale software is right for you. Here is a list of other types of business that are a perfect match for J3:

  • Hardware & Lumber
  • Lawn and Garden
  • Appliance and Electronic
  • Auto After-Market
  • Convenience
  • Electrical and Plumbing
  • Sporting Goods
  • Paint and Wallpaper
  • Flooring and Carpet
  • Office Supplies and Furniture
  • Floral, Gifts, and Novelty
  • Industrial Supply
  • Pet Stores
  • Nutritional Stores
  • Liquor Stores
  • ...and more!